Expanding your hours and implementing double shifts is a great way to drive the most efficiency out of your space, but it can also drive a wedge in salon communication, because all the team members rarely are in the salon at the same time.
To ease communication, Jeffry Cipcic of Jeffrey Richard Salon in Grand Rapids, Michigan, implemented Team Book. This allows a weekly vehicle for management to share vital information with the team. “The information that is shared includes celebration information for goals that are attained, education updates and housekeeping issues that may need to be addressed,” says Cipcic. “Each team member is required to initial the notes when they have read them and are encouraged to add notes that they would like to share with the rest of the group.
For the Jeffrey Richard Salon, the team book has been a very effective, yet simple system to keep everyone on the same page.
Have you ever thought about the one thing all your problems have in common? Well when I thought about it, and the answer is Me. The one thing is me! And the more I thought about it the more I realize I might be able to do something about my future.
With more than 480,000 Instagram followers, Larisa Love’s ambition has opened doors to opportunities to inspire stylists from around the world—and she strives to make a difference in the lives of her clients as well as the hair industry.
Creativity is learned, can be diminished or enhanced, is addictive, and so satisfactory it may well be the key to happiness, and just like your cat, creativity must be stroked or it will run away at first chance.
MODERN’S Jamie Newman joined both phases one and two of Wella’s Master Color Expert Program alongside salon-professional attendees as an Honorary Master Color Expert for a full submersion into the class.
"As a former school owner, I feel for the student who asks for a job at our salon without the interviewing, technical or social skills needed for the job. Although I felt badly, I was powerless--until now."
Do you dread thinking of new ways to reinvent promotions and special occasions? How many times a year can you discount the same service, the same way, without your clients becoming accustomed to a “holiday promotion”? Fortunately, the abundance of springtime holidays and special occasions allows for a variety of fresh ways to delight your customers.