Close
Event Coverage

How to Consult Clients with Thinning Hair or Hair Loss

Jamie Newman | October 19, 2016 | 8:56 AM

On the second day of MODERN SALON Media’s first-ever Hair+ Summit, Sheila Wilson, owner of Master Design Salon and Wellness Studio in Memphis, Tennessee, and Intercoiffure vice president, took to the stage to kick off day two of the event.

Wilson's presentation, called “The Four Cs For Clients with Thinning Hair,” covered how to consult with a client who has thinning or hair-loss problems. For extra measure, she added a fifth C during her session.

Consultation:

During the consultation, take time to learn your client’s history, hair strength, scalp buildup, daily hair routine, realistic goal and the time that is going to be involved to achieve their hair goals.

Condition:

Nourish the client’s hair, stimulate their scalp, teach them the proper procedure while using the right products for them.

Cut:

Here is where you provide damage control; give them the right cut for their situation.

Color:

Be honest enough with them to say “not now,” but if it is the right time, be sure to use the correct type of color.

Check-up:

“Use hope in lieu of fear when talking to your client,” Wilson said.

Facebook Comments

More from Event Coverage

Hair Color Trends
Hair Color Trends

How To Winterize a Summer Blonde: Babylights with Reverse Balayage using Redken pH Bonder

Alison Alhamed and Jamie Newman | November 29, 2016

Our summer blonde made the perfect model to demonstrate the beauty of Redken’s new pH Bonder because although she isn’t frequently coloring her hair, living in New York City means she’s walking outside a lot with exposure to the sun and city elements—plus thermal damage from regular use of a curling wand or flatiron. So with protection and hair health being the two key benefits of the additive, she was all in.  

Load More