Amber Smith (@serena_at_sola) of Serena at Sola, Papillion, Nebraska, says her new client "had never had her hair professionally done. Her sister attempted a home balayage on her."

Here Smith shows how some well placed balayage and simple toning can totally transform and correct a head of hair:

Smith shares the formula for this makeover that she used to break up the dramatic line of demarkation:

Step 1: Balayage throughout using Kenra Simply Blonde with 20 volume developer.

Step 2: Process for 30 minutes at room temperature.

Step 3: Tone with Kenra Rapid Toner VP.

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