Modern Salon Site Kit - Frequently Asked Questions

• What is Modern Salon Site Kit?   • How Do I Build & Edit a Website Using Site Kit?   • What Does a Site Kit Membership Cost and What Does it Include?   • How Much Do Special Features Cost?   • Who Uses Site Kit?   • What Makes Site Kit Better Then Other Website Builders?   • Can I Use a Unique Design or Can I Make Changes to Existing Designs?   • I Already Have a Website, Why Should I Switch to Site Kit?   • Can I Use My Domain Name With My Website?   • Can I Try Site Kit Out Before I Pay Money for it?

What is Modern Salon Site Kit?   Site Kit is the professional beauty and wellness industry's leading source for self-administered  salon web sites. Site Kit has over 800 members all over the U.S. and Canada, including some of the largest and most successful salons.   Inexpensive monthly fees, great customer service, and easy to use point-and-click tools make Site Kit the best choice for salon owners looking to take charge of their online marketing.   In addition to our standard website package – offering everything you need to be up and running in no time - Site Kit also offers a range of optional advanced features including online appointment requests, e-commerce catalogs, gift certificate sales and online salon tours – to expand the functionality of your website. How Do I Build & Edit My Website Using Site Kit?   Site Kit gives you easy to use point-and-click tools to create and update your web site at any time, without any additional fees or hassles.  Site Kit starts you with a pre-populated site and lots of image and design options.  From there, you can easily upload and insert your own pictures, logos and text to reflect your salon’s personality and help you tell your story exactly as you like.   Rather than paying each time you want to update your web site, you can just log in and do it yourself in minutes, with no special knowledge or computer software required.  You can make updates from ANY Internet connected computer, 24 hours a day!   Whether you want a simple site to promote your service menu, or you want a full blown e-commerce site with email marketing, gift certificate sales, a product catalog and online appointment request forms... we’ve made it easy for you to be up and running.   What Does a Site Kit Membership Cost and What Does it Include?   We offer a 30 day free trial membership.  Afterwards, Site Kit membership costs $29/month - with no setup fees and no contract - and includes all the following:   Your search engine optimized website with changeable text, photos, and flash slide shows. Pages included: • Home Page - a special greeting for your customers along with your vital contact info • Services Page - your customized service menu with descriptions and pricing • Products Offered Page - hundreds of available brand logos for every product line you carry • Staff Profile Pages - an opportunity to include an in-depth profile and bio for each member of your team • Special Offers Page - a listing of your events, sales and special deals • Online Guestbook - a powerful tool to build up your online mailing list • Contact Page - displays your contact info, business hours, and a map of your location • Detailed Appointment Calendar • Free domain name and domain name hosting for your website (e.g.: www.mysalonname.com) • Domain email accounts (eg:info@mysalonname.com) • Mobile version of your website for Blackberry, iphone and other PDA devices • Easy to use point & click site management tools • Access to thousands of beauty industry photos, and almost a hundred designs for your website pages • A silver SalonSeeker listing that improves your search engine rankings • Outstanding customer service to help you with your site editing, updates, etc. • Easy to use reports that provide detailed info on website visitors, the search phrases and keywords they used, which pages got the most traffic and much more • Complete Email Marketing System with graphic headers and text to help you create impressive targeted emails   In addition, for a small monthly fee we can provide the following advanced options to enhance your site: - Sell Gift Certificates from your website - Let customers book their appointments on your website - Sell salon products on your website - List multiple locations of your salon on your website - Remind your customers about special occasions   - Add custom pages to your website How Much do Special Features Cost?   After your first 60 days the cost for Optional Features is: • Additional Custom Pages - $2.50/month per page • Appointment Request & Confirmation Tools - $9.50/month • Gift Certificate and Gift Package Sales - $9.50/month • Just In Time Gift Certificates - $9.50/month + 4% on all transactions over $250 • Online Product Sales System - starting at $9.50/month (price depends on the number of products in your the catalog) • Multimedia Photo Galleries - $7.50/month • Multiple Locations - $9.50/month per location • Special Occasion Wish Lists - $1.50/month

Who else is using Site Kit?   Salon's across the country use Site Kit. Members range from large salons to booth renters. View some of our custom and standard sites by clicking on the links below:   • Contour Spas • Carissa Garrettson Permanent Makeup • A.F. Bennett Salon & Wellness Spa • Vine Street Salon • Maisie Dunbar Spa Lounge • Seasons Salon and Spa • Sixth Sense • Anthony Garubo Salon • Bella Capelli Salon • Dessange Paris • Eclipse Salon • Salon Elegante • Salon FX Spa • Bella Capelli Sanctuario • Salon Salon • Salon Nordine How is Site Kit Different than Other Website packages?   We stand alone - we’ve specialized in the professional salon industry for almost 10 years, work with hundreds of salons and stylists, and continue to grow because of the great product and great service we provide.   Most of our customers are hands-on people who make a living in the salon. We don't expect you to know understand web development and programming, so our tools are all "self-serve" and designed specifically for YOU - the salon owners, stylists, therapists, technicians, and managers that work in this great industry.   In fact, you can have a top quality, fully functional web site up and running within moments of registering, and without typing a single line of code.   We are having salon conversations every day, not only with owners and stylists, but with manufacturers, distributors, consultants, educators, and everyone in between - so we can constantly improve our services based on what you demand.   Can I Use a Unique Design / can I Make Changes to Existing Designs?   There are many options to ensure that your website is unique, different and reflects your salon.  As a next step, you can enter into our Custom Design Program and make changes to our templates (colors, navigation buttons, etc), or have an entirely unique design created for you.  You can use outside designers or work with our design team – Feel free to contact us with your ideas and we will get back to you with feedback and pricing. There’s more information in the membership section after you register for your free trial.   Send requests to: membership@SiteKit.com I Already Have a Website, Why Should I Switch to Site Kit?   Well – are you happy with your website?  Does it reflect who you are?  Is it costing you money or making you money? Can you easily update it to keep it current and take advantage of opportunities?   Our members generally have the same comments about their old sites… "every time I wanted to make a change I had to call the web guy, wait two weeks, and then got charged an arm and a leg and hope he got it right!"   We give you the tools to make these changes and get it right the first time.   And, a good website can make you money – driving traffic and bookings, selling gift certificates, selling products, and taking appointments online.  Can I Use My current web address / domain name With My new Site Kit website?   If you already have a domain name registered you CAN use it with a Site Kit website. You will need to make a simple change to your Domain Name Servers (DNS), but there is no fee associated with the change. Detailed information can be found in the membership section after you register for your free trial. It's really easy to do we’ll have customer service rep's ready to assist you. Can I Try Site Kit Out Before I Pay?   We wouldn't ask you to choose your salon chairs without giving you a chance to sit on them! So we offer you a 30-DAY FREE TRIAL of Site Kit with absolutely NO OBLIGATION to remain a member.   You get 30 full days to build out your web site, customize your service menu, add your own imagery and text, and really get comfortable with this awesome service.   In addition, you can try out special features like gift certificate sales and appointment booking for 60 DAYS before you pay us.  If you choose to remain a member, then we simply bill you once a month for as long as you stay with us. There are no required set-up fees, no long-term obligations, and no "early cancellation" fees. Just a single, monthly billing that is conveniently charged to your credit card.   If it's not right for your business, you can cancel with just a few clicks, right online...no hassles no calls.

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