Heather Bagby

Lesson Learned: “Early in my career, I made an assumption that all of our salon team members understood and embraced our vision. I thought that we could ‘will’ them to be successful. We didn’t have a clearly defined career path in place and spent an unhealthy amount of time redefining ‘success’ based on the latest class or seminar we attended. When we adopted the Summit Systems, our staff married the passion they have for their guests with a performance-based career path and our salon company has flourished every day since.”

Best advice: “At any stage of life as a woman, this industry supports your passion. Embrace the fact that you can be financially successful and at the same time do what you love. You have control.”