December 16
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Strategies Webinar: How to Develop and Implement a Training Program

About the Event:

Consistency. It's the engine that drives both the technical and customer-service departments of each and every world-class salon and spa. And the fuel that drives those engines, of course, is an intricately-designed training program consisting of several key imperatives. It must:• acclimate new staff members to the uniqueness of your business culture.• clearly state the practices and values which are important to the business.• outline the value of the client to the business, and provide the customer service imperative and tools necessary to meet client needs.In this Strategies Webinar, you'll learn:• Determining the training needs of both the business and it employees• The importance of having front desk and service staff trained to work in tandem• How to present the training program to your team• Skill Certification: Developing a working model• Understanding the constant evolution of your training program

Cost: $$49.00 per person



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