In many cultures hugging and even kissing are quite appropriate. How many times have you see people kiss on both sides of the cheeks. In the Parisian culture kisses are meant for close friends or relatives and may be acceptable with some but not all clients. In less you’re in Europe the double cheek kiss is a no, no. In America culture, some parts of the country do initiate a quick hug which is much like the Parisian double cheek kiss. This of course is reserved for someone that you know. One should not hug or kiss someone they do not know or met for the first time.
New Client Protocol
Handshake- The protocol and etiquette when in business begins and ends with a handshake, a firm hand to hand connection with two to three pumps. If you feel like you really need to give a strong hello reach over with the opposite hand and put it on top of both you and your customer’s hands grasping both hands. This shows a sign of power and authority that you are in touch with this person and will take control from this point on. No need to squeeze the life out of their hand. Unless your trying to show them that you have been pumping weights at the gym every morning make it a simple soft handshake.
A handshake is also a warm greeting. It opens as an introduction, an acknowledgement, hello, goodbye, job well-done, great to see you. The handshake is safe and warm, should never give the feeling that you are overdoing it by overwhelming someone with an inappropriate greeting. Not all people like physical contact so this provides an appropriate way to reach out and connect without encroaching on someone’s personal space. A pat on the back not behind may also be considered a little friendlier without breaking the business guidelines.
Hug- A hug is a warm embrace that comes in many different forms, depending on how well you know other person. Let’s look at the different forms of hugs. The big guy hug, the hey bro hug, the hey I miss you hug, great to see you hug, the screaming girl hug, the airport I miss you hug, the intimate hug reserved for our partners, the consoling hug and yes last but not least the obligatory hello hug.
According to the Hugs for health Foundation, proper hug etiquette consists of the following five rules:
- Always respect another’s space
- Ask permission before hugging
- A hug is a compassionate gesture, hug accordingly
- A hug is a gentle embrace, not the Heimlich maneuver
- Be “in” the hug; don’t simply go through the motion