click image to zoomAt the Salon Industry Summit at Club Intrigue, panelists Salvatore Mauceri of Wella, Pat Parenty of L'Oreal, Trevor Attenborough of KAO USA, and Andrew Biazis of Keune tackles probing questions from Steve Reiss of MODERN SALON Media. Image by Rachel Speed. At the Industry Vision Summit, which was held at Club Intrigue in Atlanta on July 28, MODERN SALON Media Publisher Steve Reiss moderated a panel session which included key leaders whose daily decisions are shaping the future of the industry. The panel, which was also live-streamed, included: Pat Parenty, President of Professional Products Division at L'Oreal USA Inc, Andrew Biazis, the COO of Keune, Trevor Attenborough, the President of KAO USA and Salvatore Mauceri CEO of Wella North America.
To watch a LiveStream copy of the webinar: CLICK HERE
Club Intrigue is a unique educational forum for stylists and salon owners founded by Jeff South, who also owns Intrigue Salon in Atlanta. The monthly educational workshops are held in the salon space after hours and are open to stylists and owners regardless of product affiliation.
Here’s a snapshot of the dialog from the Industry Vision Summit:
Reiss: “How healthy do you think the industry is?”
Attenborough: “Growth is slow, averaging 3-4% a year, but it’s steady and moving in the right direction.”
click image to zoomJeff South, founder of Club Intrigue and Salon Intrigue, and Steve Reiss with salon owners Candy Shaw Codner of Jamison Shaw Hairdressers and Frank Gambuzza of Salon Visage. Photo by Rachel Speed. Parenty: “Healthy at the base level, but I don’t like the beauty sectors outside the professional realm are growing and rebounding faster than we are. There are threats there.”
Mauceri: “I am an optimist and I think it’s healthy, but we need keep it that way by attractring more people to our schools and address things that are important to salon owners. And we all need to embrace digital as a part of how we operate.”
Biazis: “I agree with Pat, we’re growing even during tough times, but there are increasing threats. When you have clients who can get a color formulation via Skype or a mass market that used to have 3-4 feet of shelves with professional products and now they have a whole aisle, that’s troubling. I did a 10-week tour of salons and asked them what a company needs to do to earn their business. The number one thing they told me was personal attention, and we can’t just talk at hairdressers, we have to listen.”