WE ASKED INDUSTRY LEADERS TO TALK ABOUT WHAT TECHNOLOGICAL AND INDUSTRY TRENDS THEY SEE ON THE HORIZON AND HOW THEY THINK THESE CHANGES AND INNOVATIONS WILL SHAPE OUR WAY OF DOING BUSINESS IN THE FUTURE.
”Smartphones continue to change the way salons communicate and do business. Not only do salons need to pay attention to what their clients expect regarding booking and communicating about their appointments, but also how the salon communicates with their team. This 'Smartphone Revolution' has sparked the development of a whole range of new technologies, from mobile and self check-in to geo-location services and beyond. Rather than churning out tech for the sake of a feature list, our focus is on the bigger question in the smartphone tech jungle: How can salons use these technologies to their benefit? The impact of mobile technology comes in the way it is applied to the business, which remains to be seen.”
--Paul Tate, CEO, Shortcuts