retailing

How to Shine Retailing

When retailing products in the salon, think of yourself not as a salesperson, first, but as a resource center for professional advice.

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Report: Customer Satisfaction in Retail Falls to Lowest Point Since 2015

While much of the Retail sector anticipates a turnaround in 2021, according to the American Customer Satisfaction Index’s (ACSI®) Retail and Consumer Shipping Report 2020-2021, customer satisfaction is not heading in the right direction.

Footlogix Launches the Ultimate “At Home” Foot Care Combo

In response to the high-demand for quality home care products that really work, Footlogix offers a retail solution for soft, smooth feet.

How Stylists Can Sample to Capture a Future Sale

Three proven tactics on how to follow up on a sampling campaign and all are guaranteed to bounce your revenue forward and ensure you capture future sales dollars.

How to Talk to Clients About Drugstore vs. Professional Hair Care Products Purchased in a Salon

The drugstore vs. professional product conversation isn’t always so cut and dry. When topics emerge like price, convenience, ingredients and diversion, it’s important you’re prepared to tackle the talking points.

How 2 Pros Found a Certified Organic Product Solution

While organic products have been available for hair and skin for years, recent technology has helped develop green products that also perform at a high level and smell great. Two beauty pros discuss how Intelligent Nutrients is helping them serve all their clients needs while sustaining the planet.

Talk Data to Me: Salon Owners Define Opportunity, Measure Results at Data-Driven Salon Summit

The only event of its kind, Data-Driven Salon Summit hones in on success metrics, innovative business practices and technology tools to help salons grow.

See Who Is Winning at Retail: American Customer Satisfaction Index Report

As customer service slips, six retail categories lose in customer satisfaction, along with consumer shipping.

Men Get Made with NEW Essentials from Made Men's Grooming: Look, Feel, Smell and Do Good

Just in time for the holidays...3 in 1 Bar for the Dapper Man, Toilet Deodorizing Tool for the Courteous Man and Grooming Must-Haves for the Made Man.

Retail: Big Salon or Small Studio, You've Got This!

Having had the opportunity to work with many salons around the world for many years, Pat Parenty offers insights into retailing success.

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