Each year, our SALON TODAY 200 applications yield a wealth of innovative, fresh management advice, and this year we selected four honorees to delve into the details of their best practices during a complimentary webinar sponsored by American Express. 

 Kip Dodson, owner of A Moment's Peace in Franklin, TN, will share how he leverages a Net Promoter Score with each guest and how that is helping his team constantly improve their client experience. 

Coral Pleas, owner of Cutting Loose Salons, in Sarasota, FL, will explore how she created an ownership opportunity for a valued employee as part of her succession planning. 

India Bertin, owner of Hi Texture Hair Salon in Lawrenceville, GA, will detail how she recognized a need in her community and she and her team created a Teen Texture Camp to instill confidence in young girls by teaching them how styling skills. 

And, Angi Snodgrass, owner of Cass and Company in Avon, IN, will describe how she created a Zen Room within her salon to help team members decompress when needed and how that's reducing stress levels in the salon and boosting productivity. 

The complimentary webinar will be held on Monday, June 24th at 11 a.m. PST/2 p.m. CLICK HERE and register to watch it live or later on demand. 

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Originally posted on Salon Today