WE ASKED INDUSTRY LEADERS TO TALK ABOUT WHAT TECHNOLOGICAL AND INDUSTRY TRENDS THEY SEE ON THE HORIZON AND HOW THEY THINK THESE CHANGES AND INNOVATIONS WILL SHAPE OUR WAY OF DOING BUSINESS IN THE FUTURE.
“The use of smart phones and tablets are now common in work environments. For a salon, using these portable devices in conjunction with Cloud technology will provide all the benefits of integrated networks (including security and scaling) for a relatively low cost. Mobility through integration of smart phones, apps and Cloud technology gives an enterprise feel to all.
On the near horizon, salons will have ‘actionable analytics’- data that can be cut in a multitude of ways to get specific reports that drive business decisions. The opportunity for a software provider to determine which data is actionable and beneficial for a client is essential and we currently provide that with SureTint. Analytics delivered to users at the point of action (or sale) are most relevant. Salons will be able to access specific, meaningful reports capturing every service or retail transaction in their business. I believe the upcoming technology trends will focus on salon and stylist efficiency, consistency and engagement in ways that demonstrably impact business.”
--Michael Wright, CEO, SureTint Technology
For reprint and licensing requests for this article, Click here.