How many times has a guest requested a color that just doesn’t make sense?  Happens all the time because they really don’t understand all there is to know about coloring hair. They don’t understand that hair color can have warm, neutral or cool tones, and when considering their color, they give broad statements that sometimes don’t make sense or would not look good. The staff at Aurelio Salon in New Jersey follows these tips when educating guests on tonal differences.

How-to: Educate Your Guest on Tonal Differences

1. Explain warm, neutral and cool tones. You learned this in beauty school, share your knowledge to enlighten them. Explain what colors create contrast and what colors are complimentary. Most guests are pretty understanding after you elaborate and are prepared to put their hair in your hands.

2. Use a visual. Put those color swatches to use to teach guests about tone. Match natural hair color to a swatch and put it next to the desired color for the ends. The guest immediately identifies how these colors do NOT go together. Then you can simply change the base tone for the ends to make sense.

3. Use a color wheel. Present guests the grand color wheel itself. This is the simplest, yet most informative way to explain tones. A good-quality color wheel will shows guests their current color level, where their desired level is, and what needs to be done to get there.


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