Mary Brunetti (@marybrunetti) Director of Education at Sally Hershberger, NYC, and owner of Brunetti Hair & Beauty in the Hamptons, is a top educator and consultant, helping salons develop and train staff. At the most recent 2018 Intercoiffure Spring Atelier, Brunetti led a panel directed at salon owners on how-to select and then train new employees. In this short video, Brunetti expands on these five key best practices:
- Be nice. “We want people who care for other people because we are in a caring business.”
- Training on mannequin heads. “Everybody starts on a clean slate with a mannequin head.”
- Rotating for new staff – to not get locked in to have several mentors. “Everybody bring something different to the table.”
- Consistency – have an updated training manual. “Listen to the same voice through the manual.”
- Simplify things. “The techniques are simplistic at their core. All you need to do is get your clients from what they have to what they want.”
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