When was the last time you entered a business and felt a sense of bliss and peace the moment you walked in the door? What triggered those feelings? Was it the luxurious environment? The lavish furnishings? Or was it the attention to details and impeccable customer service?
Michele Pelafas, a leading interior designer in the spa and salon industry for more than 20 years, says the modern definition of luxury encompasses much more than furniture and finishes.
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