Expert Advice

Psy-Cosmetologist Jay Williams Tells MASTERS Audio Club Why Hairdressers Give the Best Advice

Anne Moratto | April 4, 2016 | 2:20 PM
Jay Williams and Winn Claybaugh

Jay Williams has over 20 years of experience across a wide variety of disciplines. He has held numerous roles including general manager, vice president, divisional manager, regional manager, facilitator, keynote speaker, principal, senior manager, and coach at numerous companies, including Microsoft, Estee Lauder, Bumble and Bumble, May Stores, and Genesis. 

With a focus in delivering exceptional client satisfaction, Williams has helped numerous clients achieve desired business outcomes through his leadership and contributions in the areas of sales, client services, and executive coaching. He has significant experience in sales process transformation, managing and driving change, and designing and tracking to customer needs. He also has proven expertise in creating alignment among executives and leaders to ensure clarity and focus on strategic priorities, process analysis, and values, ultimately improving profitability. 

As a 10-year-plus veteran of the professional beauty industry, Williams has worked for world-class hair care brands, thriving distributors, educational institutions, and one-on-one with thousands of salons and stylists. Williams also worked exclusively with renowned author and psychologist Dr. Lew Losoncy to transform his best-selling book, Psy-Cosmetologist, into a dynamic and powerful seminar. Working directly with the author and his source material, Jay created an experience that reveals an entire lifetime of insight from the creator of Psy-Cosmetology. Williams examines the role of the stylist using a blend of psychology and the art of cosmetology.

A frequent speaker at industry events, William's warm and humorous style engages audiences in a way that keeps them on the edge of their seats, gives them confidence, and shifts their thinking. He understands their challenges and opportunities from their point of view and draws on his rich experience to help them unlock their potential and fuel their passion.

Williams may not have any hair but he does have a way of delivering this incredible information in a way that will leave you hanging on every word. Interviewed by Winn Claybaugh, Williams reminds us all that we are in the people business, and there is a direct correlation between how well you know people and your success in this industry. 

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About MASTERS Audio Club

The monthly MASTERS audio program features interviews, success secrets, and business-building presentations by the absolute best leaders in and out of the beauty industry. With subscribers in countries around the world, MASTERS boasts the most complete library and history of what makes the beauty industry great. Founded in 1995, MASTERS lets you hear the actual voices of your favorite artists, educators, and mentors as they tell their own stories and share their amazing wisdom for success.

Winn Claybaugh, founder and host of MASTERS Audio Club, has interviewed over 325 industry icons for MASTERS to date, including NAHA winners, best-selling authors, major manufacturers, distributors, salon owners and stylists, makeup artists, and more. The MASTERS roster includes luminaries like Vidal Sassoon, Yosh Toya, Sam Brocato, Robert Lobetta, Ruth Roche, Vivienne Mackinder, and Robert Cromeans, to name just a few.

For more information, visit and follow us on Facebook @ Winn Claybaugh. Now available in CDs and downloadable MP3s.

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