Jackie Priore (@countjackula_hair) of Public Salon and Shoppe, Arlington Heights, IL., says this first time client was looking for something lighter and brighter.

Here Priore shares the details for this correction:

Step 1: Section hair into quadrants. Balayage using Sunlights lightener with .06 oz Schwarzkopf BLONDME lightener and 1.6 oz BLONDME 40 volume developer, focusing on her outgrowth area "because her ends were already very light and compromised."

Step 2: Process for 50 minutes.

Step 3: Tone at the bowl using Redken Shades EQ: 1oz 9V + 1oz 9P + Splash of 6T  with equal parts processing lotion.

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