Carlos Valenzuela has forty-plus years experience in the beauty education industry as an international consultant, trainer, author and entrepreneur. He holds a Masters in International Management, and originally trained in London, and Chicago with Pivot Point International. Carlos’s new educational program, iFabulous Salon Success guides new salon professionals to attaining successful careers in the salon industry.
Recently, at a salon happy hour, I shared a bottle of wine with a group of receptions. You know I wanted to get the skinny on the challenge of balancing both clients and salon professionals. I started by asking them what their pet peeves were...
So, you work in a cool salon, keep up with trendy styles and dress the part. And, you think this is the big reason clients keep coming back to see you? Maybe for a first visit, but to retain clients, it’s the little things that count.
With no knowledge of how to own or manage a beauty salon, Kimberly Broyles-Meisterhans, a nail tech with a loyal clientele, took over a failing salon with only three employees and one receptionist. Here's her story of success.