This year’s annual technology issue explores how some of today’s newest advances are helping salons maintain a high level of touch with their client base in between appointments. Janet St. Paul Studio for Hair and Beauty in Austin, Texas, leverages a digital marketing program to reach clients with a branded message; Be Inspired Salon’s Kati Whitledge develops a digital matchmaking tool to help prospective clients find the best stylist; The Ultimate Barber leverages beacons and an app to notify barbers when their next client walks in as well as retailing to passersby; and Umbrella Salon taps into an artificial intelligence program to man incoming calls.
In addition, this edition reviews 16 top apps for business owners and gives you a tour of the salon of the future, including its client-greeting robot.
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