advice

Are Salon Clients Guests?

Is someone who hires you for a specific job a guest? Not in my opinion. People who sit in my salon chair are clients, not guests. I can fire a client—and they can certainly fire me. Isn’t a guest someone you invite into your home, ...

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#4 in the Top 10 Things You Should (or Should Not) Say to a Male Client

This is number 4 in a 10-installment blog series of the top-10 things you should say, ask or tell (or should not) when consulting, selling to or interacting with a male client.Are you going to put anything in it? This is a simple consultation ...

#3 of the 10 Things You Should (or Should Not) Say to a Male Client

The top 10 Things You Should (or should not) Say To A Male ClientThis is number 3 in a 10-installment blog series of the top 10 things you should say, ask or tell (or should not) when consulting, selling to or interacting with a male client.How ...

#2 of the 10 Things You Should (or Should Not) Say to a Male Client

This is number 2 in a 10-installment blog series of the top 10 things you should say, ask or tell (or should not) when consulting, selling to or interacting with a male client. Are we doing anything different?  Same as last ...

#1 of the 10 Things You Should (or Should Not) Say to a Male Client

This is a 10 installment blog series of the top 10 things you should say, ask or tell (or should not) when consulting, selling to or interacting with a male client.Originally I was to do a ten part series on consultation questions, but when I ...

How To Deal with the Moody Client

We all experience the moody client in our chair. You know you are in for it as you approach the reception area. The receptionists sit huddled and silent after attempting a cheerful greeting. Not good, you think. You have two basic choices: ...

Another Instagram Update

Doesn’t it seem like every other week a social media platform is announcing a big change? You know what they say – out with the old, in with the new! This time around, it’s one of our faves, Instagram!Instead of posts showing ...

Choose To Be the Light

It seems like the whole world has gone crazy. Every day the news is jam packed with not just bad news, but with horrible tragedies you can’t even wrap your mind around.Then, there’s us. Our friends, family, loved ones, employees ...

Healthy Haircutter: Get a Dog, Get Fit

Get a dog, get fit.Barbershops have a tradition of having pitt bulls as mascots.  Many hairstylists have tried their hand at grooming the family dog.  A dog just might have a larger role in haircutter health and wellness.Having a dog ...

The Fabulous New York Makeup Show, May 1 and 2

The fabulous Makeup Show is coming to New York City May 1st and 2nd.Come out and play with the latest products by over 50 professional vendors including Senna Cosmetics, Make Up For Ever, Inglot, Kevyn Aucoin, Cinema Secrets, NARS, Smashbox and ...

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