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Heather Smith

How One Salon Survived the Wreckage of the Louisiana Floods

One of our wonderful Guest Bloggers, Heather Smith, has been very involved in aiding salon professionals suffering from recent storms and flooding in and around Louisiana. Smith set-up Denham Blue, a relief organization bringing supplies and support to those displaced stylists with destroyed salons and/or homes. Recently, she shared an email she received from salon owner Natalie Crosser. Smith had asked Crosser to write what happened when the waters rose.

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Hope Floats: Beauty Pros Respond to Flood Victims in Louisiana

This is what happens when we take care of each other.

Your Time Is Money

Question: what happens if you book an airline ticket and then don't show up for the flight?Does the airline call you and say: “Hey sugar, see you didn’t make the flight, that’s OK, we'll just refund you, hit us back up ...

Coffee and Highlights: Open Up Your Service Menu for Increased Revenue

When Starbucks started getting into McDonald's pocket and impacting revenues in the coffee category, McDonald's made a decision to focus on the opportunity and create McCafé. Many of the same type specialty coffee creations Starbucks ...

Stop Late Clients

When clients' run late to their appointments, guess what? Your whole day gets jacked. One person 10-15 minutes late or more can, and usually does create a bad situation for everyone else on your book that day.What about the ones that run ...

How You Value Your Education Determines the Outcome…Choose Wisely

When you make ongoing continuous education a priority in your life, in your business, and for your staff, you are making a choice to control your future.This is true in every business…not just ours.The best hairdressers in the world share ...

So God Made a Hairdresser

And on the 8th day, God looked down upon his creation and said, I need a person with the hands of an artist and the heart of an angel that will openly and willingly share their gifts and give of their time to others so that they will feel their ...