“We have found that customers are ready to adopt touchless check-ins and check-outs. They appreciate the simplicity and convenience. And they also understand how it helps everyone maintain health and safety guidelines during COVID-19.”
As salons around the country begin to reopen, clients will be looking for evidence that their safety is important to you. Now, there's a way to publicly demonstrate your team members have been trained and are adhering to recommended protocols.
In the posh River North neighborhood of Chicago, salon owner Ursula Sienko sat down with MODERN SALON to showcase her unique approach to her thriving extension business.
How do you set up your salon to accept mobile payments? Consider using an mPOS — a point-of-sale program on a portable device that functions the same way as a register would.
Salon management software helps strengthen your relationship with clients by raising the bar on customer service at appointment time, as well as helping you stay connected between visits.
The technology is designed to give small businesses the same scalable customer service options that typically only large corporations had.
Van Michael's Van Council and Susan Dykstra share 300,000 hours worth of salon management experience with a new kit designed to help salons grow.
Eighteen years after penning The Experience Economy , author Jim Gilmore will help International Salon/Spa Business Network members tap into their authenticity.
Hesitant to broach sensitive subjects with your clients? Never feel tongue-tied again! Use expert tips from our comprehensive guide to talk to clients with professional confidence.
No one likes to talk about it—but it happens! Whether it’s a cut gone awry, an all-wrong texture treatment or a minor spa snafu, our experts agree the best way to handle a mistake is to just own up to it.
media brand
The secure and easy all-access connection to your content.
Bookmarked content can then be accessed anytime on all of your logged in devices!
Already a member? Log In
