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Whether you’re dealing with a complaining client, a manager who’s disappointed in your performance or a coworker who’s driving you crazy, follow these specific steps for a happy outcome.
How to walk the line between the friendly chat and some serious hair talk? Industry guru Kitty Victor offers a great tip for taking control of the conversation with the client during a hair service.
Identifying the different personality traits among your clientele will help you to connect with them, retain them and increase their spending with you.
You're the one responsible for the look of everyone who sits in your chair, so don't let clients remain stuck in a style from years ago.
Longtime Redken star ties earning power to the art of the talk.
Want to give clients' a little boost for big beauty? Attach lashes! It's simple, and they'll love it.
What's a "good hair day" for clients? More than likely, it's when their hair looks shiny, feels silky and fends off the frizz. Learn the science behind the shine.
An artistic director for a major beauty academy firm takes you through each step of an action plan that will create the high-paying career you envision for yourself.
If your clients aren't coming back, maybe it's because you haven't earned their repeat business. Here's how you can make sure you do.
Help your clients keep their shiny hair at home.
