Salons, Get on That Luxury Hotel's Radar
Marco Pelusi's interest and involvement in his area has meant new business for his salon and the forging of important relationships.
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Marco Pelusi's interest and involvement in his area has meant new business for his salon and the forging of important relationships.
When it comes to discussing her hair, your techniques, the newest trends and even the best place to get gluten-free food, you can talk to your client confidently and endlessly. But when it’s time for her to pay the bill, your poise plummets, you avoid eye contact and you try to wrap up the transaction as quickly as possible.
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Recently, at a salon happy hour, I shared a bottle of wine with a group of receptions. You know I wanted to get the skinny on the challenge of balancing both clients and salon professionals. I started by asking them what their pet peeves were...
Moore was known for his heart, his hugs, his sense of humor and for bringing people together.
The trio of experts on a panel at Salon Digital Summit discussing the business of getting personal on Instagram included stylists Christina Kreitel and Christopher Smith, and Natalie Boos, director of marketing for the Business of Balayage.
Letting go of a team member is never easy, but sometimes it is necessary in order to maintain the culture and a positive environment in your salon. Here are some things to consider before you terminate an employee.
Power outages, team members in labor and unwelcome critters--owners share their most unusual experiences in the salon and how their teams dealt with the challenges.
Win a new client's repeat business with excellent service and the “something extra” that distinguishes your salon from a million others.
The new partnership with Transom Capital Group promises to fuel growth for Seattle-based Gene Juarez Salons and Spas.
After an aging steam pipe exploded and showered asbestos in Manhattan’s Flatiron District, businesses like Butterfly Studio in NYC, were not allowed to return due to the dangerous hazardous material. Learn what to do if a similar crisis hits your salon.