Salon Receptionists Talk About How Stylists Can Be More Successful

Recently, at a salon happy hour, I shared a bottle of wine with a group of receptions. You know I wanted to get the skinny on the challenge of balancing both clients and salon professionals. I started by asking them what their pet peeves were...

The Formula for a Happy Client

The happiest clients I meet are those who feel, regardless of their situation, they are happy, not perfect.

10 Ways to Keep Your Salon Client Coming Back

So, you work in a cool salon, keep up with trendy styles and dress the part. And, you think this is the big reason clients keep coming back to see you? Maybe for a first visit, but to retain clients, it’s the little things that count.

The Little Salon That Could

With no knowledge of how to own or manage a beauty salon, Kimberly Broyles-Meisterhans, a nail tech with a loyal clientele, took over a failing salon with only three employees and one receptionist. Here's her story of success.

Want to Give Back to Your Industry? Consider Visiting a Beauty School

I urge you to visit a beauty school. It doesn’t matter if you feel you are a good teacher or not. Just show how much you love what you do.

6 Ways to Make a Good First Impression

How can you up the ante on making a good first impression?

Stop Holding It in the Salon: Advice from a Longtime Hairdresser About Bladder Basics and More

Do you, like me, hate excusing yourself when working on a client? The habit we salon professionals have of holding our pee can have grave consequences.

40 Years of Doing Hair and the Importance of Self-Care for a Long, Pain-Free Career

During the ordeal, I kept thinking of how I must warn all cosmetologists of the need for self care.

Stylists, Stop Getting By: Financial Advice for a Long Career in the Salon

As you make your money, think of the future. Resolve to never live paycheck-to-paycheck. Here are a few rules I follow.