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Carlos Valenzuela, initially trained in London and Chicago with Pivot Point International, has a master's degree in international management and forty-six-plus year's experience as a hairdresser, ex-salon/school owner and worldwide spokesperson for professional beauty brands. He is the author of numerous success and personal development programs and published the novella Letters to Young Carlos, about a gay boy growing up along the US/Mexico border in the 1960s. Visit him at carlosvalenzuela.online
Covid-19 made whatever was neglected in your life manifest like a squeaky wheel, didn’t it? Neglected items like money management, self-care, friendships, family time? Listen to the squeaky wheel and pack only items that bring you joy and support your career with satisfaction and success.
Three beauty issues top the list of client concerns: haircolor, social distancing, and money. These are the key topics for effective communication with your clients right about now and you can start to address them now, even at a distance, saving you time and effort once we're back in the salon.
We are past the shock and into formulating the solution. We know life might not return to what it was before your sneaky attack on us. That’s ok. We know how to deliver top quality service anywhere at a moment’s notice.
"Those special co-workers who ride the ups and downs of career and life with us are priceless."
"The busiest stylist in my salon is booked three weeks in advance because she starts off every client visit with a traditional, attention-to-detail consultation." Get a checklist to guide you through your best client consult!
It's like putting on your own oxygen mask before assisting others. As these tiny self-care steps become second nature, you will feel stronger.
Here are some telltale signs as well as some surefire suggestions for solving it.
"The political climate led to suspicion of our true motives; could we really be spies?"
"I have a sneaky suspicion your attitude to keep going while juggling a career and a home might be the most valuable lesson. By showing your kids that life challenges will happen and can be faced, you provide lifelong encouragement to overcome their own." Hear from some inspiring single mom hairdressers.
Your license is just your ticket to the game. How you play determines your success.
My career and struggles do not qualify me to write, speak or teach you—my solutions do.
The long-term consequences of the devil in the break room are just not worth it.
Often, when you think you are at the end of something, you discover you are really at the beginning of something else.
How many “chances” should you give yourself to please a client?
Some things to ask yourself if you are considering a career as a stylist from someone who has been doing hair--and loving it--for more than 40 years.
This year, make yourself a priority.
Recently, at a salon happy hour, I shared a bottle of wine with a group of receptions. You know I wanted to get the skinny on the challenge of balancing both clients and salon professionals. I started by asking them what their pet peeves were...
