The Salon Client from Hell
To build a strong clientele, you can’t just go for pretty and nice; you must take on the challenging, boring, and the client from hell.
MENU
SEARCHMENUSEARCHLoading data...
To build a strong clientele, you can’t just go for pretty and nice; you must take on the challenging, boring, and the client from hell.
In a few days, I will be sixty-nine years old and celebrate forty years in the beauty industry. Don’t worry, I am not about to tell you I don’t look or feel my age, but I do think the beauty industry can keep practitioners young ...
Hairstylists lie. It's in the job description. I fudge the truth because it is often an insult. Truth has no concern nor does anything for a client’s comfort.
Decide on the type of work you want to do, the level, and quality. Then, find your tribe that supports you. Hang with people who do the type of work in which you want to excel.
The 2021 SALON TODAY 200 celebrates honorees for their business successes in 2019 and their tales of heroism in 2020. Here are this year’s honorees, arranged alphabetically, from Salons T-Z.
Creative choices can lead to a life of freedom, or be like a bad rollercoaster ride. Think carefully before jumping into situations that may require traits more common in other personality types.
Here's why a Dolly should be on your wish list this holiday season.
If you could change one simple thing in your communication, you could completely transform how people perceive your needs. I lived many years unaware of this magical move. As soon as I learned it, I began using it everywhere. And it works!
Art Benavidez's Collection
Will my salon reopen? Will my clients be there? Here's some advice for how to handle all the anxiety we can feel during the COVID-19 crisis as it relates to stylists.