Drawing from decades of salon life experience, Valenzuela peels back the layers of a hairdresser's psyche with candidness and compassion, highlighting the delicate balance between unbridled creativity and the structured approach essential for thriving in today's competitive salon landscape.
Being nervous about getting a haircut or coloring your hair, especially with a new hairdresser, makes sense. Carlos explains why "Coiffeurphobia" is a thing.
If you could change one simple thing in your communication, you could completely transform how people perceive your needs. I lived many years unaware of this magical move. As soon as I learned it, I began using it everywhere. And it works!
Some clients leave you drained and stressed out. I call them toxic clients because their way has an unexplainable heaviness.
Here are some strategies for identifying and dealing with these personalities.