When Do You Fire a Client?
How many “chances” should you give yourself to please a client?
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SEARCHMENUSEARCHHow many “chances” should you give yourself to please a client?
Some things to ask yourself if you are considering a career as a stylist from someone who has been doing hair--and loving it--for more than 40 years.
Recently, at a salon happy hour, I shared a bottle of wine with a group of receptions. You know I wanted to get the skinny on the challenge of balancing both clients and salon professionals. I started by asking them what their pet peeves were...
So, you work in a cool salon, keep up with trendy styles and dress the part. And, you think this is the big reason clients keep coming back to see you? Maybe for a first visit, but to retain clients, it’s the little things that count.
With no knowledge of how to own or manage a beauty salon, Kimberly Broyles-Meisterhans, a nail tech with a loyal clientele, took over a failing salon with only three employees and one receptionist. Here's her story of success.
I urge you to visit a beauty school. It doesn’t matter if you feel you are a good teacher or not. Just show how much you love what you do.
Do you, like me, hate excusing yourself when working on a client? The habit we salon professionals have of holding our pee can have grave consequences.
During the ordeal, I kept thinking of how I must warn all cosmetologists of the need for self care.
If you want to be successful, find out what successful people do and do that! Seems simple right? Modern Salon blogger Patrick McIvor believes you should be doing these three things in order to be the best.
What would you list as the things that make you tick or that tick you off?
This is an old school marketing idea that will never alter, never go out of style and never be replaced with anything that will ever work better.
Every town has that one shop or salon that never has hiring challenges. This does not happen by accident.
I like out of the way barbershops for a haircut because barbers consistently deliver a great cut. Recently, I discovered 81 Barbers, a barbershop tucked away behind The Children’s Museum open just six months in downtown Tucson—and it is already buzzing busily. Here's why.
A new client, whether a walk-in or a referral, is a nugget of gold. How do you craft this nugget into a thing of beauty?
How have you decided to manage free haircuts for family members? How are you seeing to it that you can take care of family and yet not be abused?
Leading the charge for change, Harold Leighton, a hairdresser of range and experience accumulated through nearly fifty years in the industry, wants to challenge the beauty industry to be better.
Running a barbershop is fairly easy. Killing a barber business is even easier. Here are my top five tips to run your barbershop business out of business.