"The busiest stylist in my salon is booked three weeks in advance because she starts off every client visit with a traditional, attention-to-detail consultation."
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Hair loss or thinning hair affects so many of your clients and their confidence and quality of life is often severely impacted. This client wanted to share her story, to give other women hope, and to praise the stylist who helped her feel like herself again.
It’s not just about doing great hair, makeup, nails or skin care. So much of keeping your client happy is customer service. Eric Fisher shares his ten tips on making the client feel valued and important.
Watching your client go from hair cuts perched on a parent’s knee to seeing them off to college can be rewarding and heartwarming. But it also takes a whole lot of patience when working with children—and knowing the number-one rule.