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Modern professionalism is evolving beyond hard skills. Technical training is essential but about 85 percent of job success comes from soft skills. In a world where AI and automation are increasing, human connection becomes more valuable, not less.
Professionalism in beauty isn’t just about polished looks—it’s about connection, service, and creating safe spaces for clients. Here’s how stylists can elevate their craft in 2025.
A client living with trichotillomania will likely hide it from you, and might skip coming to the salon altogether. Once you understand the problem, you will become an asset and resource to your client.
Remember, this is actually a tool for both stylist and guest. It sets the stylist up for success as a service provider, and ensures the guest receives an unforgettable service…one that she will talk about with friends and family time and again.
The number one reason a client moves to another salon goes like this: “I always walked out looking the same.” How did this happen? You stopped doing a consultation for returning clients because familiarity fooled you into thinking you knew the client so well it wasn’t necessary. Wrong.
Can an app with a scanner attachment actually improve the quality of your client service and boost your take-home income with very little extra effort on your part? The answer is yes! Orlando Rodriguez, owner of the Orlando Salon in Houston has discovered a new artificial intelligence system that he calls “life changing.”
Sponsored by John Paul Mitchell Systems
Stylists who want to take care of every guest that comes through their door need to have the technical skills, but also the knowledge that they are prepared to approach any hair fabric.
Sponsored by Ulta Beauty
Proprietary technology and advanced artificial intelligence display magnified images and evaluate the conditions of the scalp and hair strand.
Being a hairdresser is hard, but if you love what you do and cultivate enough courage to put yourself out there, then when things go wrong the passion will keep you going, and you will be confident that you will bounce back.
And it begins with the consultation. Video of the steps, plus suggestions for getting a full hair history from your client.
A great consultation is going to reintroduce us to our clients and us to them in the COVID-19 landscape. It will be the gatekeeper to our re-entry.
"The busiest stylist in my salon is booked three weeks in advance because she starts off every client visit with a traditional, attention-to-detail consultation." Get a checklist to guide you through your best client consult!
Some tips on pricing, maintenance, and then the process for this "girl on fire" finish.
The struggle is real but it can be done with a thorough consultation, some good products and patience.
Correcting this won't-budge color and achieving realistic results required a good consultation, great products, and patience.
Hair loss or thinning hair affects so many of your clients and their confidence and quality of life is often severely impacted. This client wanted to share her story, to give other women hope, and to praise the stylist who helped her feel like herself again.
It’s not just about doing great hair, makeup, nails or skin care. So much of keeping your client happy is customer service. Eric Fisher shares his ten tips on making the client feel valued and important.
