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Paul Tate, CEO of Shortcuts Smarter Business Technology explores how to build a successful column with Ron Love, the mastermind behind the expanding gentleman’s hairdressing brand 18|8. "You can spend 10 years building your book ...
Are you looking for ways to build your business and create loyalty for years to come? Do you need something to keep them interested while maintaining an excellent working relationship? How do you keep clients from browsing other salons? MODERN ...
Treat every customer as if they sign your paycheck -- because they do. You cannot afford to lose even one customer -- see why.
No matter what the situation, your guests are your focus, so answering your door and saying hello is a top priority.
Retailing remains the most viable way to increase a salon’s bottom line and boost a stylist’s paycheck, yet for some, the fear of “selling” lingers in the salon air like your 9am’s perm solution.
Jeff Grissler with a reminder that it is the little things that make a big difference to your clients.
Tiffany Conway, Guest Artist on the Goldwell North American Artistic Team, offered SALON TODAY these tips to stylists and salon owners to help them increase sales/client retention.
If your clients aren't coming back, maybe it's because you haven't earned their repeat business. Here's how you can make sure you do.
"The most important skill they never taught you in beauty school was how to deal with the many different personalities you come into contact with daily," says the author of the book, As the Chair Turns. Find out what you're already doing that keeps good clients coming back and learn how to get even more to return time and again.
