Consultation Tips: Getting Clients to Accept Change
MODERN SALON Guest Blogger Carlos Valenzuela shares a consultation technique to help clients "see" themselves ...
by Anne Moratto
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SEARCHMENUSEARCHMODERN SALON Guest Blogger Carlos Valenzuela shares a consultation technique to help clients "see" themselves ...
We creative people like variety, fresh perspectives and new starts. We look for the support we feel we need to express our creativity. I personally cannot justify all my moves except to say it felt like I was moving toward something better. ...
When I returned to working behind the chair a year ago, I set a goal to really understand who my client is, what they want, the time they spend on their hair, and what makes them happy and feel beautiful. Overshadowing this goal, like a tent in ...
Is someone who hires you for a specific job a guest? Not in my opinion. People who sit in my salon chair are clients, not guests. I can fire a client—and they can certainly fire me. Isn’t a guest someone you invite into your home, ...
We all experience the moody client in our chair. You know you are in for it as you approach the reception area. The receptionists sit huddled and silent after attempting a cheerful greeting. Not good, you think. You have two basic choices: ...
If you are what you eat, are you what you look like? Does the image you create, or overlook, influence the quality of your results? Is there need for a professional image, or can you just go from your laundry room to the salon?You are a believer ...
An 80-year old woman marched up to my styling chair with curly, fire engine red hair, long nails, and in better shapes than most women forty years her junior. “I don’t want an old lady ‘do’ she said as a conversation ...
So much information – so little time.Do you at times feel so overwhelmed that you just pass on all of it? I do. Maybe well-meaning providers of information misunderstand the hairdresser mindset. Why? If you want to catch and hold the ...
Ever dealt with someone who, even though going through the paces, you got the distinct feeling they really didn’t like you? I have. This is not someone I would come back to, would you? A client needs to like you or at least approve of you. ...
Recently, I added three days in a salon to my forty-three year beauty career. I waited a couple of months before sharing anything with my readers, because random observations are usually not what’s really happening. In order for me to ...
As often as we hear that mentors motivate new professionals, there is no doubt that beginners are also a source of inspiration for many of us seasoned professionals.Last weekend I attended Tucson Fashion Week, a multiple-venue event promoting ...
I share with you a closing statement I wrote for cosmetology students at the Taylor Andrews Academy in Salt Lake City, UT. You Can Do ItA wonderful world awaits youEach client is your master teacher Each person polishes off your lifeLeaves ...
If you educate, sitting in on seminars is an experience I highly recommend. This past show season I took in as many classes as possible and came away with one big message: the audience has changed, it is younger, techy, empowered, and has a ...
BEING BFFS WITH YOUR CLIENTS MIGHT NOT BE THE KEY TO MAKING MONEY—HERE'S WHY.Stylists often put themselves at a bit of a disadvantage by generally being friendly and outgoing people who make connections easily. It’s not all bad, ...
When faced with adversity in the salon, telling others how to behave is a knee jerk reaction that backfires. It’s best to keep cool. I know, easier said than done when someone hurls a real stinger at you. I made a breakthrough when I ...
Carlos gets shaped up and chats with a popular stylist, Rick Ramirez, of 977Hair, about options in today’s job market for newly licensed salon ...
The luckiest thing that could happen to you as a new salon professional, aside from winning millions in the lottery, is to assist a successful salon professional.Watch the video below where MODERN SALON blogger Carlos Valenzuela talks about the ...