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We all experience the moody client in our chair. You know you are in for it as you approach the reception area. The receptionists sit huddled and silent after attempting a cheerful greeting. Not good, you think. You have two basic choices: ...
If you are what you eat, are you what you look like? Does the image you create, or overlook, influence the quality of your results? Is there need for a professional image, or can you just go from your laundry room to the salon?You are a believer ...
Amy Dickinson, the voice behind Ask Amy, an advice column in the Chicago Tribune, offers sounds, common sense advice on a variety of topics to questions posted to her by readers. Today's question might speak to many stylists who feel ...
When was the last time you actually visited a store in person just to browse? Seems long ago, right? In our digital world, almost everything can be done via the click of a mouse with the help of a few peer reviews but there are some things that ...
An 80-year old woman marched up to my styling chair with curly, fire engine red hair, long nails, and in better shapes than most women forty years her junior. “I don’t want an old lady ‘do’ she said as a conversation ...
Tip number seven on my list of the things you can do RIGHT NOW to be a better haircutter is to use shorter scissors. It is all about control. You control the tool that builds the haircut. Good precision haircutting is done with the last ...
When Starbucks started getting into McDonald's pocket and impacting revenues in the coffee category, McDonald's made a decision to focus on the opportunity and create McCafé. Many of the same type specialty coffee creations Starbucks ...
Question: what happens if you book an airline ticket and then don't show up for the flight? Does the airline call you and say: “Hey sugar, see you didn’t make the flight, that’s OK, we'll just refund you, hit us back up ...
Ever dealt with someone who, even though going through the paces, you got the distinct feeling they really didn’t like you? I have. This is not someone I would come back to, would you? A client needs to like you or at least approve of you. ...
When clients' run late to their appointments, guess what? Your whole day gets jacked. One person 10-15 minutes late or more can, and usually does create a bad situation for everyone else on your book that day.What about the ones that run ...
When you make ongoing continuous education a priority in your life, in your business, and for your staff, you are making a choice to control your future.This is true in every business…not just ours.The best hairdressers in the world share ...
As often as we hear that mentors motivate new professionals, there is no doubt that beginners are also a source of inspiration for many of us seasoned professionals.Last weekend I attended Tucson Fashion Week, a multiple-venue event promoting ...
Marco Pelusi, celebrity colorist, salon owner, educator, platform artist and entrepreneur, wears many hats and keeps many plates spinning at the same time. When you are in his chair, however, you receive his full attention. His serenity and ...
One of the greatest benefits for owning your own boutique salon is the opportunity to increase your revenue through retail sales. At Sola Salon Studios, the possibilities are endless—from handpicking the professional brands of your choice ...
I share with you a closing statement I wrote for cosmetology students at the Taylor Andrews Academy in Salt Lake City, UT. You Can Do ItA wonderful world awaits youEach client is your master teacher Each person polishes off your lifeLeaves ...
What does it take to attract and retain today's modern male client? Shortcuts Software is offering a free webinar on how to cash in on the male grooming boom.Webinar: Targeting the Male MarketDate: Monday August 24thTime: 9am ...
Carlos gets shaped up and chats with a popular stylist, Rick Ramirez, of 977Hair, about options in today’s job market for newly licensed salon ...
