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In The Know|News|Aug 26, 2016

How to Merge Old-School & New-School Marketing Techniques

When it comes to building a personal brand, a careful balance of classic skills and new platforms are the keys to your success. In the branding world, some efforts go as far today as when your grandparents were networking and building brands and businesses. Arguably, the heavy saturation of social media, cell phones and email is making the desire for face-to-face interactions and physical—not digital—information even more valued now than in recent years.

In The Know|News|Mar 2, 2016

Social Studies: How to Use #Hashtags

For a word only added to the dictionary in May 2014, the hashtag has really blown up.Definition in Merriam-Webster dictionary: “A word or phrase preceded by the symbol # that classifies or categorizes the accompanying text (such as a ...

Career|Articles|Mar 11, 2015

A Lesson in Social Media Etiquette

Think of your social media channels—Facebook, Twitter and Instagram as your first interview. This doesn’t mean shut everything down, but make sure the content you are displaying shows off your talents, personality ...

Career|Articles|Feb 27, 2015

The Digital Director

I have class coming up in just about a month at the brand new Goldwell KMS California Academy in NYC and later this year at the Santa Monica Academy called The Digital Director 101 and 102. What I love about this class is, NOW is the time for ...

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In The Know|News|Aug 7, 2014

The People Season!

We’ve always nourished our relationships at holiday time. The difference today is that you and your salon may have hundreds, or even thousands, of relationships to attend to—they’re just called “followers,” and it’s all about their needs.

In The Know|News|Jul 7, 2014

Control with a Capital “UX”

It’s all about user experience – giving users exactly what they want, when they want it. As an advertiser, it’s our job to do the same! With this new feature hitting an even more exact target, it’s up to us to be as specific as possible in creating ads that are relevant and interesting to that precise audience.

In The Know|News|Jun 24, 2014

Everything In One Place! Facebook Makes Another Change

You’ve heard me say it before, and I’ll say it again… from Mom and Pop shops to Fortune 500 companies – your business NEEDS to be on Facebook. The mac-daddy of social media has been rolling out some major changes and if you’re a salon with multiple locations, you’re going to want to pay attention to the latest!

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