Friends have been asking me what I am looking for in the team members that will be part of our new salon experience and what it takes to be part of our team. The most important aspect for long-term success is our team, and making sure everyone ...
I went to beauty school in 1986 and this coming year will be my 29th year as a salon professional. I started my career by attending a vocational school as an adult in NJ where 1200 hours of classroom and practical hand-on experience was ...
It all starts with Dressing Up, Showing Up and Being Up to win.
Now is the time to realize that this is your moment and plan for success, create new opportunities and inspire your guests.
Our industry is under assault on lots of different fronts, from licensing issues, to at home haircolor, and today even "electronic" salon options, all saying to our industry we are not important enough or professional enough to need a license to perform our trade, and on some levels suggesting that people can do what we do at home.
Summer vacation is an American tradition that is different from what most of my friends around the world are accustomed to.
Talk about not building Rome in a day, it’s taken a lot more time just to get going than we anticipated, and by get going, I just mean started.
Right now our industry is in full on immersion with Social Networking, if we aren't affecting it, it’s affecting us.
I tend to be a guy with a lot of energy and a bunch of crazy ideas. The source of those elements, which has been the other secret to our success, is because I am an unmedicated, manic, bi-polar person, or suffer from bi-polar mania, epending on which doctor's diagnosis you want to follow.
Today, I think businesses, in particular, realize that better, when it is only different, is not necessarily better, just maybe more convenient. But, when different is better, well then the world can be changed and people notice.
One, two, three— there is a power in three. This year, I am so excited to be traveling throughout the United States sharing ideas that use the power of three to build business, connect to our communities and go viral. From three quick powerful social media ideas to three powerful business models that work for salons and three unique ways to address guests.
So, it's been a month and a half since we moved into our new Home/Creative Space/Salon and it has been amazing. So far, we have fixed one toilet by not using it, one shower by not using it, we have woken with no heat twice- and that's just the beginning of what is truly a dream.
With great hope, we set out to find a new home where I could have a creative center to shoot pictures and videos, a studio to care for guest’s hair and a guest suite so stylists could come to train with us - a tall order, but we were looking for a dream.
As hairdressers, like chefs, photographers, artists, models, clothing designers, actors and many other professions, the perception of fame can be the difference between good and great.
This past weekend, I had the honor of sharing ideas at the ARROJO EXPO, and while there shot a picture at night outside my window, posted to Facebook and had this reply, “Amazing...but even more amazing your room is paid for and so is your time.... You are considered successful ... Remember when you paid to go everywhere?!”
When I was doing the Goldwell/KMS/Arrojo On Tour in NYC, one of my favorite people, Maggie Mulhern, asked me what my favorite movie was as a professional hairstylist. I had two answers at the time – “Vidal Sassoon: The Movie” and “Unzipped” (the Isaac Mizrahi movie) both for different reasons.
The games I like playing are games where everyone wins, games where life gets better. I fly Delta because I get upgraded a lot, I love Foursquare because it rewards me as the mayor (with a crown too) because I park my car in long term parking so often at the Allentown Airport and I love analytics because it tells me what I’m doing that people like, it’s all a game.