How to Deal With Critics
Stop limiting your possibilities to look good for others because they don’t really care—why do you?
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Stop limiting your possibilities to look good for others because they don’t really care—why do you?
The post-holiday slowdown is a unique moment to revitalize yourself and your business and connect with potential clients.
Offering gift certificates is a great strategy for attracting new clients and boosting income. However, done incorrectly, especially concerning refunds, transfers, and the scope of services included, things can turn into a nightmare. If you provide gift certificates, ensure thorough adherence to legalities and service considerations.
Drawing from decades of salon life experience, Valenzuela peels back the layers of a hairdresser's psyche with candidness and compassion, highlighting the delicate balance between unbridled creativity and the structured approach essential for thriving in today's competitive salon landscape.
The time of year when you see everyone in your chair is around the corner. Once it kicks in, you think of nothing but the salon and go on automatic from sunrise to sunset. This year, before the tsunami of work hits your salon, consider how you can minimize stress and enjoy the season with everyone else.
Being thankful breeds more things to be grateful for. This Thanksgiving, take a moment to slow down and reflect on seven reasons salon professionals have to say thanks.
Some clients push your buttons to see if you will enforce your boundaries. Your response lets them know how to treat you.
Being nervous about getting a haircut or coloring your hair, especially with a new hairdresser, makes sense. Carlos explains why "Coiffeurphobia" is a thing.
Do you often forget names? Here are some tips from global beauty educator Carlos Valenzuela to remember your clients.
If you could change one simple thing in your communication, you could completely transform how people perceive your needs. I lived many years unaware of this magical move. As soon as I learned it, I began using it everywhere. And it works!