“We have found that customers are ready to adopt touchless check-ins and check-outs. They appreciate the simplicity and convenience. And they also understand how it helps everyone maintain health and safety guidelines during COVID-19.”
After several months of business closures, salons in many places are beginning to open their doors and welcome back clients for long-awaited services. As shelter-in-place measures lift, salons will need to consider important tools that will help them continue to run their business in the most effective and safe way possible.
To optimize time and resources, salons may want to consider using smart chatbots, easy-to-use software that conducts conversations with clients through text messages. This technology has become increasingly affordable and provides enhanced flexibility for salons.
During the great shutdown created by coronavirus, stylists have spent time guessing at what a return to work will look like because, at this point, no one can know with any certainty. Here are possible scenarios from industry experts.