
CallJoy's Cloud-Based Phone Agent Gives Small Businesses Big Help
The technology is designed to give small businesses the same scalable customer service options that typically only large corporations had.

The technology is designed to give small businesses the same scalable customer service options that typically only large corporations had.

Van Michael's Van Council and Susan Dykstra share 300,000 hours worth of salon management experience with a new kit designed to help salons grow.

Eighteen years after penning The Experience Economy, author Jim Gilmore will help International Salon/Spa Business Network members tap into their authenticity.

Hesitant to broach sensitive subjects with your clients? Never feel tongue-tied again! Use expert tips from our comprehensive guide to talk to clients with professional confidence.

No one likes to talk about it—but it happens! Whether it’s a cut gone awry, an all-wrong texture treatment or a minor spa snafu, our experts agree the best way to handle a mistake is to just own up to it.