A positive attitude will keep your salon clients coming back
“One of the hardest things for a stylist to learn is how to stay UP with high energy all day long,” says energetic stylist Kathy Jager, author of As the Chair Turns.
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SEARCHMENUSEARCH“One of the hardest things for a stylist to learn is how to stay UP with high energy all day long,” says energetic stylist Kathy Jager, author of As the Chair Turns.
When you mix two coloring methods, the result can be a bigger ticket. And if you time two services properly, neither you nor your client will need to spend extra time.
From monitoring the sales of different tools, Jeff Schwartz of The Cricket Company observes that clients increasingly want some lift with their straight hair.
Whether you’re dealing with a complaining client, a manager who’s disappointed in your performance or a coworker who’s driving you crazy, follow these specific steps for a happy outcome.
How to walk the line between the friendly chat and some serious hair talk? Industry guru Kitty Victor offers a great tip for taking control of the conversation with the client during a hair service.
Identifying the different personality traits among your clientele will help you to connect with them, retain them and increase their spending with you.
You're the one responsible for the look of everyone who sits in your chair, so don't let clients remain stuck in a style from years ago.
Longtime Redken star ties earning power to the art of the talk.
Want to give clients' a little boost for big beauty? Attach lashes! It's simple, and they'll love it.
What's a "good hair day" for clients? More than likely, it's when their hair looks shiny, feels silky and fends off the frizz. Learn the science behind the shine.
An artistic director for a major beauty academy firm takes you through each step of an action plan that will create the high-paying career you envision for yourself.
If your clients aren't coming back, maybe it's because you haven't earned their repeat business. Here's how you can make sure you do.
Help your clients keep their shiny hair at home.
Do you think self-promoting makes you less professional? Not at all, says self-promoting "Coach In Your Car" Ted Halone, who begins his driving lesson with teaching hairdressers how to bring attention to themselves and attract new clients along the way.
Study the 6 laws of influence, and learn to influence your clients to increase their spending with you!
Industry consultant Richard Hanks offers an excellent rule for providing tailored customer service offerings in a world of sameness. Your clients, he points out, are not you.
Many clients could use a texture service that delivers big, loose curl with long-lasting hold, but it's the tight-curl perms that are known for their staying power. Here's the secret to giving texture clients the fabulous curl that they want!