
When Do You Fire a Client?
How many “chances” should you give yourself to please a client?
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You worry that raising your prices might cause strain on your clients. They may even leave. But as a businessperson, you really can’t afford not to raise your prices. Here are some smart strategies on how to raise your prices right.
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Sebastian is re-launching both Shaper and Shaper Plus hair spray formulas.
Modern Salon asked Proview Panel members how they guarantee the results they promise their loyal clients.
How to teach your salon clients to care for their curly hair
How do you tell your salon client that he or she needs to start coloring their hair to cover their grays? Here are some tips.
Whether you’re dealing with a complaining client, a manager who’s disappointed in your performance or a coworker who’s driving you crazy, follow these specific steps for a happy outcome.
How to walk the line between the friendly chat and some serious hair talk? Industry guru Kitty Victor offers a great tip for taking control of the conversation with the client during a hair service.
Identifying the different personality traits among your clientele will help you to connect with them, retain them and increase their spending with you.
You're the one responsible for the look of everyone who sits in your chair, so don't let clients remain stuck in a style from years ago.