MENU
SEARCHModern Salon asked Proview Panel members how they guarantee the results they promise their loyal clients.
Modern Salon asked Proview Panel members how they guarantee the results they promise their loyal clients. Here's what our panelists had to say:
"Our front desk staff will randomly call clients and survey them regarding whether their expectations/needs were met during their last visit. Most of our hair services have a seven to 10-day warranty so clients feel like
they can try new things. A person will more likely try something new if you are willing to stand behind the suggestion."
-Sylvia Ali, owner of The Finish Line in Bridgewater, Nova Scotia, Canada
"Our culture is all about working with integrity. We make sure we support each other and we compliment our guests. When we say we will do something, we do it. We consistently try to provide the right service to our
guests."
-Angela Quadagno, owner of Essencia Salon in North Palm Beach, Florida
"Educating clients about services customized solely for their specific needs is the key to positive results when providing a service. When a specific need, change or problem is resolved with the input of the client, then the
result is a success and a trusting bond is formed between client and stylist."
-Timothy Martin, owner of Timothy Martin Salon in Whittier, California
Join the Proview Conversation. Become a member at salonproview.com today! Help Modern Salon editors identify and analyze trends and best practices. Get VIP access to exclusive industry reports and product samples
Anny VanDriel, owner of Be Rosie Salon and creator of Pricing Isn’t Personal, volunteered to share a pricing presentation to beauty school students a year ago, and ended up learning more than she expected.
From the launch of the Ulta BeautyArtist Collective to the evolution of Trendspiration, celebrating stylists is what The Salon at Ulta Beauty does best.
Sponsored by Ulta Beauty
With more than four decades in the industry, hairdresser and MODE Education founder Stan Newton has built a career around the art and discipline of cutting hair, learning the rules so he can break them.
Beauty professionals should evaluate each service based on its popularity, profitability, and alignment with current trends. Conducting client surveys and analyzing booking data can provide insights into which services are in demand and which might be phased out.
LifeSpa leader Ali Yanez explains why strong mentorship, predictable income, meaningful recognition and the right work environment help beauty professionals build careers that last.
Whether a beauty professional chooses a commission salon, booth rental, salon suite or salon ownership, the common thread is having more choices than ever before.
Sport Clips Haircuts will host its inaugural "Level Up Live," a first-of-its-kind virtual event that combines live haircutting education, career inspiration, product knowledge, and employment opportunities for licensed stylists and cosmetology students nationwide.
Orthopedic PT reveals three daily exercises plus ergonomic advice that can help salon professionals avoid the aches and injuries caused by standing, bending and repetitive overhead work.
Four publications for beauty industry professionals to enhance their leadership skills, financial awareness, professional growth, and joy!
Salon suite pioneer Karen Kaminski argues that the next evolution of independent beauty businesses won't be defined by beautiful spaces alone, it will be driven by smarter systems that help professionals spend less time on administrative work and more time serving clients.
At a time when many LGBTQ+ people felt compelled to hide parts of themselves, Carlos Valenzuela found a career in beauty and a community that offered opportunity based on what you could do and how well you could do it.
Whether it's social media, fashion, film, art, or culture, Chaz Dean advises stylists to stay aware of what's inspiring people. Take the elements that make sense for you in these five lessons learned through a life in beauty.
For Jessica Domoney, building a successful career isn't about saying yes to every opportunity, it's about protecting your time, investing in yourself and creating an experience clients won't forget.
MODERN SALON sat down with Samuels to discuss the book, beauty education, mentorship and the habits that help beauty professionals thrive.
"The mistake people make is treating AI like a vending machine instead of a personal assistant." Digital marketing expert Scott Moon shares how beauty professionals can use AI while staying authentic
Real-world advice on creativity, consultations, color, burnout, business, boundaries, inclusivity, client care, and career growth from educators and industry experts.
Real-world advice on creativity, consultations, color, burnout, business, boundaries, inclusivity, client care, and career growth from educators and industry experts.
