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When I returned to working behind the chair a year ago, I set a goal to really understand who my client is, what they want, the time they spend on their hair, and what makes them happy and feel beautiful. Overshadowing this goal, like a tent in ...
This is number 9 in a 10-installment blog series of the top 10 things you should say, ask or tell (or should not) when consulting, selling to or interacting with a male client. "Your sideburns should be here." Sideburns ...
It’s funny to think that as many of us sit here in the midst of a heat wave or “heat dome” as they are now calling it, it's less than 160 days until New Year's Eve. And, for the next five months, it will be prime time ...
This is number 8 in a 10-installment blog series of the top 10 things you should say, ask or tell (or should not) when consulting, selling to or interacting with a male client.
This is number 7 in a 10-installment blog series of the top 10 things you should say, ask or tell (or should not) when consulting, selling to or interacting with a male client.Asking for referrals of friends and family is important. ...
This is number 6 in a 10-installment blog series of the top 10 things you should say, ask or tell (or should not) when consulting, selling to or interacting with a male client.Rebooking, the art of getting a client booked for their next haircut ...
Frida Kahlo, the Mexican surrealist cult artist with one famous eyebrow (1907-1954) painted some 200 vivid, extraordinary self portraits full of symbolism and wit, often with incredible concoctions arranged on her head, many Mexican-influenced, ...
Summer for most salons can mean our numbers can be a bit off. But it’s not because our businesses are going in the wrong direction, it's just simply the fact that between our guests and our team it seems like someone is always taking ...
Is someone who hires you for a specific job a guest? Not in my opinion. People who sit in my salon chair are clients, not guests. I can fire a client—and they can certainly fire me. Isn’t a guest someone you invite into your home, ...
This is number 5 in a 10-installment blog series of the top 10 things you should say, ask or tell (or should not) when consulting, selling to or interacting with a male client. Do you want me to put some gel (or paste or wax or ...
