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Is someone who hires you for a specific job a guest? Not in my opinion. People who sit in my salon chair are clients, not guests. I can fire a client—and they can certainly fire me. Isn’t a guest someone you invite into your home, ...
The top 10 Things You Should (or should not) Say To A Male ClientThis is number 3 in a 10-installment blog series of the top 10 things you should say, ask or tell (or should not) when consulting, selling to or interacting with a male client.How ...
Lynelle Lynch, the president of Bellus Academy, a leader in beauty school education, recently introduced a new video created by Bellus that celebrates those who heard beauty calling them at a young age. "Success begins with a dream, ...
This is number 2 in a 10-installment blog series of the top 10 things you should say, ask or tell (or should not) when consulting, selling to or interacting with a male client. Are we doing anything different? Same as last ...
This is a 10 installment blog series of the top 10 things you should say, ask or tell (or should not) when consulting, selling to or interacting with a male client.Originally I was to do a ten part series on consultation questions, but when I ...
We all experience the moody client in our chair. You know you are in for it as you approach the reception area. The receptionists sit huddled and silent after attempting a cheerful greeting. Not good, you think. You have two basic choices: ...
If you are what you eat, are you what you look like? Does the image you create, or overlook, influence the quality of your results? Is there need for a professional image, or can you just go from your laundry room to the salon?You are a believer ...
Amy Dickinson, the voice behind Ask Amy, an advice column in the Chicago Tribune, offers sounds, common sense advice on a variety of topics to questions posted to her by readers. Today's question might speak to many stylists who feel ...
When was the last time you actually visited a store in person just to browse? Seems long ago, right? In our digital world, almost everything can be done via the click of a mouse with the help of a few peer reviews but there are some things that ...
An 80-year old woman marched up to my styling chair with curly, fire engine red hair, long nails, and in better shapes than most women forty years her junior. “I don’t want an old lady ‘do’ she said as a conversation ...
