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Modern professionalism is evolving beyond hard skills. Technical training is essential but about 85 percent of job success comes from soft skills. In a world where AI and automation are increasing, human connection becomes more valuable, not less.
Patrice Arriaga, a licensed cosmetologist and AAS Beauty and Wellness student at Mesa Community College has written a blog on the topic of domestic violence and how it impacts stylists, discussing how stylists can become instrumental in unmasking domestic violence.
Being unable to find bilingual stylists can be discouraging to the millions of primarily Spanish-speaking clients in the US. Here's how Daniel Montes makes them feel welcome in his salon.
How do you handle sore subjects with clients? See how Jesse Linares keeps client relationships top of mind when dealing with topics like price increases and lateness.
Check out some solid advice on how to address typical situations encountered in the salon from global beauty educator Carlos Valenzuela.
Have you ditched your landline or online booking for text-only communication? Our readers weigh in.
We fudge the truth if it hurts. The truth is often an insult. Reality often will do nothing for a client’s confidence.
It’s easy to forget that the real reason a client is in your chair is to get their hair, nails, or skin done. There are three items I would never share with someone I see every six weeks for a paid service—no matter how cool they are.
Check out the list of proven salon happiness enhancers to add to your motivational arsenal.
COVID-19 is robbing many of us of touch and I believe we are starting to show the signs of starvation.
