Ask the Experts: How to Approach Clients With Hair Loss?
Jeffrey Paul, co-owner with his wife Zina of Jeffrey Paul Restoring Beautiful Hair Center in Rocky River, Ohio, responds.
by Alicia Liotta
July 11, 2011
2 min to read
How do I approach clients with hair loss?
Jeffrey Paul says dealing with hair loss calls for new skills.
Jeffrey Paul, co-owner with his wife Zina of Jeffrey Paul Restoring Beautiful Hair Center in Rocky River, Ohio, founder of Wigs for Kids and author of The Solutions to Women's Hair Thinning and Loss, says, "The key to serving a woman with hair loss is to offer solutions that allow her to look like herself and live her life."
Ad Loading...
Paul says stylists need to be trained and certified in offering a menu of solutions specifically tailored to the needs of women. The good news is, you can truly help this client.
"The first step is to evaluate the woman's scalp to determine the rate of thinning and the miniaturization (density reduction) she's experiencing," he explains. "Examine the nape, which is the last area to be impacted by hair loss. Compare the hair's density in that region with the front hairline and determine the pattern of the loss."
If minimal thinning has taken place, Paul recommends combining styling products with cutting, coloring and styling techniques specifically for maximizing thinning hair. Coloring with the right products will also help the hair look fuller, he notes.
"For moderate thinning, hair integration will drive your solution," he says. "Integration involves building a hairpiece with hair attached that allows you to integrate the woman's own hair into the style."
Hair extensions offer another solution to moderate loss, he says. "However, you need to choose extensions that are designed to work with thinning hair and do not cause additional hair loss, which many fashion extensions can do."
Ad Loading...
For women experiencing complete hair loss from chemotherapy or alopecia, full cranial hairpieces are the best solutions, Paul says. "They allow them to look like themselves and live their lives until their own hair returns."
Paul believes there's a place for nutritional supplements. "Two I recommend to all of my clients are Phytologie Phytophanere for hair and nails and Hair Support by International Hairgoods.
"New on the scene is laser light therapy that has been FDA-approved. These have been used in Europe for years, not only for treating hair loss but for maximizing the hair's condition and color
as well."
Known for his buttery blondes and a technique for highlighting hair with more precision that he called chunking, Brad Johns died on August 27. His friend and fellow colorist, David Stanko, shares thoughts on his talented colleague and close friend.
As technology evolves at an accelerated rate, you want to make sure you have the best in your business toolkit to help you grow sales, motivate your team, communicate with your current and future clientele, and streamline your managerial tasks. The 2026 SALON TODAY Technology Solutions Guide is designed to help you navigate today's growing landscape of salon and spa technology. In this guide, you'll find a curated look at more than 50 of the latest software platforms, digital solutions, and innovative features to help you compare options and identify the best fit for your business.
RÜTE Wash introduces a shower cap designed specifically for crown washing, helping clients with hair extensions cleanse the scalp while protecting the lengths from water.
Premiere San Antonio Presented by SalonCentric returns for its fourth edition August 30-31 at the Henry B. González Convention Center, delivering its biggest and boldest event to date.
One-Day Personal and Professional Development Education Event for Beauty Professionals Set for October 25, 2026, at the Hilton Philadelphia City Avenue.
According to the report, people are moving away from copy-paste trends and toward community, using real experiences to develop a sense of taste and beauty that reflects who they are.
Hairstylists and barbers can showcase their creative and technical vision in two global categories with cash prizes and a chance to represent in Portugal.
The BBR Beauty Show featured a prominent speaker lineup including Lacy Redway, Karrueche Tran, Danessa Myricks, Chelley B., Sabrina Elba, Jessica Harris-Dupart, and more.
The Professional Beauty Association and Pivot Point team up to develop an ongoing study that measures the confidence of salon owners, stylists, school owners, and students.
In Dubai, a salon visit isn’t an appointment. It’s a weekly routine, and clients can spend $800 to $1,400 a month on it, according to Gaurav Tripathi of MADI International.
On October 6-8, 2026, the market behind those numbers opens its doors as Beautyworld Dubai marks its 30th edition at the Dubai World Trade Centre, bringing together distributors, brands, stylists and salon owners from all over the world.
The Good Patch is a leading wearable wellness patch brand, offering wellness and skincare patches that support everyday needs including energy, sleep, relaxation and more.
Ulta Beauty has announced its partnership with Black Beauty Roster to launch the pilot of All Textures Certification (ATC). The new program is aimed at addressing gaps in education within the beauty industry and raising the level of skills and guest satisfaction for all.
Mireya Villarreal, founder of From Chair to Boss™, is bringing together beauty industry leaders for a new one-day educational event designed to help salon professionals strengthen the business side of their careers. From Chair to Boss Live! will take place September 28 at the Hilton Oak Brook Hills Resort & Conference Center in Oak Brook, Illinois.