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Career|Articles|Feb 28, 2012

Patrick McIvor Tips for Success

Patrick McIvor, Artistic Director for Matrix, and specialist in social media and new experiential educational formats, is also the owner of his very successful salon Patrick McIvor Color Studio in Bethlehem, Pennsylvania. We most recently heard about his Apple Digital AV Adapter that mirrors exactly what is on iPad 2 or iPhone 4S that he uses to convey information to his clients or staff via widescreen TV, video projection screen, or other HDMI-compatible display.

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Career|Articles|Jan 10, 2012

Filling the Books

If you have to discount, make it count. That’s what Claudia Diesti does to promote her Styles by Claudia suite. At stylesbyclaudia.com, she posts one special, but clients can only get it if they provide a name and e-mail address, which goes in her file.

In The Know|News|Jul 11, 2011

Don't Gamble on the Recession

I recently had the chance to lunch with KPSS President and CEO Mario Argenti, who oversees North American operations for Goldwell and KMS. Argenti spoke enthusiastically about how their brands, educators and networks of salons are helping stack the deck to help stylists and colorists succeed in spite of the economy.

In The Know|News|Jul 11, 2011

When Bad Turns to Worse

You're having one of those days. You're late to work, your first client never showed, you dropped some mustard on your pants at lunch. Grrrrr. Just when you think things can't get worse, you’re mixing color for a client, you drop the bowl and the color goes everywhere, all over her new designer purse. With a bad day, when it rains it pours.

Career|Articles|Jul 11, 2011

Dealing a Good Hand

What happens to gift card-holding customers when that business goes under? In most cases, the customers are simply out of luck. But, Sandy Stroehmann, founder of Elixir Mind Body Massage, in Denver, Colorado, sees this misfortune as an opportunity to introduce her business to a new crop of clientele.

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Career|Articles|Jul 11, 2011

Make Meetings Cool

Traditionally, salons are not the most conducive environments for staff meetings. Meetings must be held at times when the salon is closed for business—but that’s often a challenging time for staff members to gather. For Bryan and Silvia Nunes, owners of Blo in Raleigh, North Carolina, the solution was the establishment of a High-rise account via highrisehq.com.

Career|Articles|Jul 11, 2011

Invest in Yourself

With the economy taking its toll on the clients of the upscale Emerge Spa and Salon and G20 Spa and Salon on Newbury Street in Boston, owner Joyce Hampers designed a program that helps clients invest in themselves by maintaining their beauty, grooming and wellness routines while they are job hunting.

Career|Articles|Jul 11, 2011

By the Book

Expanding your hours and implementing double shifts is a great way to drive the most efficiency out of your space, but it can also drive a wedge in salon communication, because all the team members rarely are in the salon at the same time.

Career|Articles|Jul 11, 2011

9 Tips for Creating a Green Team

Now's the time to renew your commitment to green. Earth Day, like New Year’s, is a day people tend to make resolutions to be more green, but often that heartfelt commitment falls by the wayside when people simply don’t know where to start.

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