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In The Know|News|Sep 28, 2012

Your FAQs answered!

Considering opening your own spa or skin care center? Here are answers to some of the most frequently asked questions, from the minimum equipment and space for a room to choosing a product line. Have a question that isn’t addressed here? Go to RenewProfessional.com and click on Message Board to

by Staff
In The Know|News|Sep 28, 2012

Compensating Your Staff

The medical spa industry is booming. Many professionals from the traditional medical industry are jumping into the cosmetic procedure game and face a learning curve when it comes to pricing and compensating for services rendered. Having the right compensation structure for a medical spa is critical.

by Staff
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In The Know|News|Sep 28, 2012

Renew Asks: When Has an Employee Gone Above and Beyond?

Untitled Document Your Staff Takes Customer Service to the Next Level “I have had the honor of working with an amazing staff my entire career; however, there is one team member who stands out in my memory as someone who always goes the extra mile to create an amazing guest experience. Her name

by Staff
In The Know|News|Sep 28, 2012

Go Green Without Going Broke

If your spa is built on a philosophy centered around wellness, you may have incorporated some earth-friendly elements into your decor, design or daily practices—or at least you might like to. But are you out of luck if you can't afford a complete overhaul? Plus, does going green always mean less, ahem,

by Staff
In The Know|News|Sep 28, 2012

Going Green: Earth-Friendly Options

Untitled Document Happy new year! For the renew staff, our resolution is to continue to provide you with the most relevant content on skin care, spas and running a business, and deliver what we've promised: the complete spa and wellness

by Staff
In The Know|News|Sep 28, 2012

Build Your Brand - Part 1

What goes into creating your spa’s brand? “It’s not just your logo—although that’s what the majority of small businesses are being led by ad agencies and designers to think,” asserts Ed Roach, a consultant with The Branding Experts in Tecumseh, Ontario, Canada.

by Staff
In The Know|News|Sep 28, 2012

Role Models: Brian Champagne

q. How has your career evolved since you entered the industry? a. I've been in the esthetics industry for over 20 years, initially working as a make-up artist. I was doing make-up for the last several years for the Emmys and the Oscars, and throughout Hollywood. When I did the Emmys, I saw the most

by Staff
In The Know|News|Sep 28, 2012

Build Your Brand - Part 2

pull in the pros interview the experts What you should ask before hiring a branding expert. what is a brand? “If he tells you it’s a logo or an image, walk away,” advises Ed Roach. how do you feel about my spa’s philosophy? “If the consultant seems lukewarm about

by Staff
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In The Know|News|Sep 28, 2012

The Beauty of Make-up

At many salons, make-up falls into either no-man’s land or just the opposite—one of the “trades” of the jack-of-all-trades technician. When you have no dedicated make-up artist on staff, who should be coloring clients’ faces? Consumers mentally couple “hair and make

by Staff
In The Know|News|Sep 28, 2012

Teens and the Spa

They might not seem like the most likely spa clients, but take a closer look at teens and you’ll find they have the potential to be your best spa clients! Lure them in with these services: Facials Some things never change—today’s youth is still struggling with skin problems, despite

by Staff
In The Know|News|Sep 28, 2012

Tips for Spa Success

When Kim Thumel and Saphonia Gee, co-owners of In Your Own Skin in Virginia Beach, Virginia, opened three years ago, they had a very specific idea of what they were going to be. While they wanted to give clients a place to come decompress and relax, they also wanted to focus on caring for pre- and post

by Staff
In The Know|News|Sep 28, 2012

4 Tips for Spa Success

When Kim Thumel and Saphonia Gee, co-owners of In Your Own Skin in Virginia Beach, Virginia, opened three years ago, they had a very specific idea of what it was going to be. While they wanted to give clients a place to decompress and relax, they also wanted to focus on caring for pre and post-op skin

by Staff
In The Know|News|Sep 28, 2012

Refreshing Retreat

When Tina Morschauser and Gretchen Brown moved their business to a new, larger location in 2005, they gained 1,300 square feet and the chance to redesign everything and build from the ground up. They took advantage of that, designing a spa that appeals to both men and women. They also wanted to cater

by Staff
In The Know|News|Sep 28, 2012

Role Models: Cornelia Zicu

Cornelia Zicu C. Zicu, LLC New York, New York vocation: Owner age: 46 years in the industry: 20 specialty: Skin care favorite product: Spa products from Cornelia Essentials, and products from Comfort Zone and the June Jacob line. favorite spa service: A body treatment with my Royal

by Staff
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