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September 2009 Goods - Part 2

These goodies take clients from start to finish, and everywhere in between.

Make Meetings Cool

Traditionally, salons are not the most conducive environments for staff meetings. Meetings must be held at times when the salon is closed for business—but that’s often a challenging time for staff members to gather. For Bryan and Silvia Nunes, owners of Blo in Raleigh, North Carolina, the solution was the establishment of a High-rise account via highrisehq.com.

Invest in Yourself

With the economy taking its toll on the clients of the upscale Emerge Spa and Salon and G20 Spa and Salon on Newbury Street in Boston, owner Joyce Hampers designed a program that helps clients invest in themselves by maintaining their beauty, grooming and wellness routines while they are job hunting.

By the Book

Expanding your hours and implementing double shifts is a great way to drive the most efficiency out of your space, but it can also drive a wedge in salon communication, because all the team members rarely are in the salon at the same time.

Space is Money

If you don't have the money to expand right now, but you're looking for a new revenue stream for your salon, here's a quick and free solution: Roll up your sleeves, grab a broom and clean out that storage room.

Wild Wednesdays

When it comes to building a client community, Phillipo Caporrella, owner of Phillipostyle in the Fenway neighborhood of Boston, believes in a party atmosphere.

Cutting off the credit

When it comes to checking out clients, things have changed at Frank Anthony salon in Chester, New Jersey. Owner Frank Warner just says no to adding gratuities on slips when checking out - and the credit card processing fees that go along with it.