Tip #4 of 10 in the series: Rebook aggressively.Rebooking is the art of getting the client back on the appointment book before they depart from THIS haircut experience. Rebooking is the single most important non-technical skill ou will ...
My dad has an expression that, "You can't plan a good bank robbery when you are too busy robbing gas stations."Now, my dad is not a bank robber nor has he ever robbed a gas station, he actually owned an advertising agency and prior ...
Most hairdressers consider themselves to be “artists.” I personally do! We love the act of creating. It might be difficult as an “artist” to envision how you can integrate something like hair loss into your day-to-day work. Let me explain how it can be done…and stay with me on this one!
Tip #3 of 10 in the series - Think of time as units – To manage your book better and manage your time better stop thinking of time as time. Start thinking of time as units.All units are created equal. Not units carry equal ...
Q: Should Your Salon Have a Snapchat? A: YESWhether you’ve only heard about the Snapchat craze or if you partake in it yourself, there’s no doubt that Snapchat is an extremely popular form of communication, especially with the ...
When I shoot photos or do a video, someone will dust my face with powder, maybe a little concealer, apply a nice vanilla flavored lip balm, and voila—yes, I look a lot better. I leave the photo shoot pretending I forgot to take off my ...
Tip #2 of 10 in the series - Hybrid your book – Some clients insist on and demand to be taken by appointment. Some client’s lives just do not allow for the structure and commitment that making an appointment imparts.Learning to ...
As many of you know I love TED Talks. I learn from them, share them in my classes, with my friends, my family (sharing them with our daughters, my wife and I share talks we love with each other) I even share some on social media. To ...
A Salon Professional Should...by Carlos Valenzuela Have enough cash to live six months with no income.Save more as you advance in years. Know when to push the envelope and when to walk away.Spot and avoid what’s none of your ...