The Salon Client from Hell
To build a strong clientele, you can’t just go for pretty and nice; you must take on the challenging, boring, and the client from hell.
Carlos Valenzuela
Contributor
Carlos Valenzuela, initially trained in London and Chicago with Pivot Point International, has a master's degree in international management and forty-six-plus year's experience as a hairdresser, ex-salon/school owner and worldwide spokesperson for professional beauty brands. He is the author of numerous success and personal development programs and published the novella Letters to Young Carlos, about a gay boy growing up along the US/Mexico border in the 1960s. Visit him at carlosvalenzuela.online
Where Did That Client Go?
It has been my experience that when professionals fail to connect with client goals, they sense the client losing interest.
The Cost of Creativity
The costs--and benefits--of a creative lifestyle.
Lessons from Your First Job
Many seasoned professionals look back on their first job and that their first job was a major influence on their career.
How to Narrow the Gap from School to Salon
A long, long time ago I was taught a most valuable educational lesson, which I credit with making my school, the Carlos Valenzuela Academy in Scottsdale, a success in the 1990’s. Let me share it with you.
Does Salon Technology Frustrate You?
Ways to harness the power of technology for the busy salon professional.
I Can’t Remember Names
Forgetting a name is so embarrassing in the salon--that awkward moment when you need to resort to, “Hello, beautiful, or Hey, buddy.”
Kids in the Salon
This statement is going to make me very unpopular: I don’t like kids in the salon. Aside from being troubled by the one next to me on an airplane with an ear infection, the kid in the salon comes in a very close second.
Pro Products Selling Direct?
The social networks are abuzz with talk about direct product sales to consumers. Let's talk about what this can mean for the stylist.
Spray Is in the Air
Finally, I sense a turn in our hair fashions. Could just me, but does anybody else catch the smell of hairspray in the air? Hairdressing, as in moving the hair with purpose, placing it in a desired form, and spraying it to keep it there---that’s what I mean.
Can Being Casual Cost You Money?
Which might be the best personal demeanor when you are in the salon? I will give you options: Strictly Professional, Reserved, Casual, Friendly, and Very Friendly? And, why would this affect how much income you bring home? Doesn’t friendly automatically pull at the heart strings and open pocket books? Apparently not.
Your 2014 Astrology Forecast Part Two (Virgo-Pisces)
Part Two of a 2014 Astrological Forecast.
Your 2014 Star Forecast Part One (Aries-Virgo)
These 2014 forecasts are no fortune cookie quotes. Plus, you know I wouldn’t present you with anything but a bona-fide, excellent astrologer. Enter Jyoti Wind, a renowned astrologer, highly visionary, making her second appearance on my blog. The forecasts are divided into two posts.
A Dolly for the Holi-Day
Here's why a Dolly should be on your wish list this holiday season.
Practical Government Shutdown Lessons
Washington may seem a distant world, but a government shutdown offers lessons very close to home. It’s frustrating to witness the antics of politicians, and while you await your opportunity to voice an opinion at the ballot box, double check that your business is not riddled with the stuff of shutdowns.
How to Get Yourself Out of a Beauty Funk
What to do when a "beauty funk" hits and you've had it with making other looks and feel good.
Cosmetology: A Mindless Career?
As a school owner, parents would slip in that hairdressing was a perfect answer because their daughter/son had no business mind. I would gaze into the young person’s eyes and see passion.